Reviews of Heritage Green

I just wanted to thank everyone there for their outstanding care and kindness. My mom spent her last four months of her life in your care and I could not have asked for a more caring nursing staff and everyone on the daily staff as well. You made her feel a part of the family which is Heritage Green . Again thank you to everyone who touched my... mother s life she loved each and everyone of you dearly. Sincerely Charles D Devegnee

My mom has been at Heritage Green for 8 months. All the staff that she and I have come in contact with is very nice and helpful. Today I had a residence meeting that they have every 6 months to see how everything is going and to see if you have any concerns. I had ask them if they could do something for my mom at their convenience and before I had... left they were knocking at her door to do it. Heritage Green is a very clean place and the food is very good too. My mom always said she can't complain about it..it very clean and everyone is nice to me.If you have a problem with anything just talk to someone and let them try to help you. I am so thankful that I had Heritage Green to put my mom. It is close to me but it is Clean and Very friendly the activities are good they keep them busy. So a BIG Thank you to ALL the staff!!

My mother has been at Heritage Green for 8 months. Everything that I have to say about Heritage Green has been positive!! I have always felt like everyone was friendly and helpful.. it feels like family. If there's ever anything my mom needs they will try their best to accommodate her. If you have any problem at all they are more than willing to... sit down and talk to you. I was up there today for a residence meeting I mentioned something that needed to be done whenever they had time and they were knocking at the door of my mom's room to get it done. Not everyone is going to be happy with everything but I am very thankful that I have a place to put my mom that is close by and it's clean and friendly and good food!! So thank you Heritage Green staff for all you do!!

I was a care giver for a special lady I care for over 2 years and her daughter and son knew it was time for her to have more care . Her daughter has been there for her parents for a long time so her having to make this decision was most difficult for her.She took me to tis place with her mom and there was live entertainment and her mother... thoroughly enjoyed it as well as us ! She had already made a friend there and that was so comforting to see. She would love the endless coffee and soda drink and refreshments all through the day and evening. There's bingo after the entertainment and all kinds of different activities throughout the week. We especially love the little birds that are in a glass container with a tree inside it and little birds have hatched and their nest. I think that she will do so well here and thrive my heart was so full and my heart just sang out. I will definitely be seeing her in the near future ❤️❤️❤️

Heritage Green has a very friendly group of employees. I have been there as a visitor and had their food on several occasions and it was excellent. I have visited residents and found their rooms were very clean and neat.

Exceptional staff members treat residents like family, and many have been there for more than 15 years.

Compassionate, kind, knowledgeable, and family oriented.

Compassionate, kind, knowledgeable, and family-oriented.

I am writing to commend the staff of Heritage Green for the excellent care they provided my mother, Martha Morgan. In the interest of brevity, I wish to illustrate my point through just one situation among the many instances of empathy and compassion that I have witnessed. One Saturday morning, I saw a member of the staff in a meeting with a... couple. At the conclusion of the meeting, I decided to follow them out to the parking lot where I explained that the staff had been professional and attentive over the past seventeen months and my mother was currently under hospice care. Furthermore, I stated that it had been a good decision to place her in their care and I had no regrets. They thanked me for my comments and drove away. Several minutes later, I learned of the passing of a longtime resident. Shortly thereafter, the same employee learned of this fact as well, she became visibly upset and left the area. It was at this moment that I fully understood that she and the entire staff are emotionally invested in the residents accounting for the high quality of care they provide. Throughout every interaction with each member of the staff, they have been patient and respectful under very trying circumstances. Many people find jobs they enjoy but it has become increasingly evident that each member of the team has found their calling in faithfully serving others. Making the decision to place a loved one in assisted living is difficult for the entire family but if you choose Heritage Green, you will not be disappointed.

I’m so happy tonight while writing this review. My 92 year old Dad has been at Heritage Green Hanover AL 10 days. He called me tonight and said “I’m really having a good time here”. He loves the food. Enjoys the staff. Especially the ladies that take the trash out of his studio and the dining staff that know him by name and the therepist which are... so nice and patient and encouraging with him, and Christian with activities and transport who buckled Dad and wheelchair in so safely to go to his nearby appointment where I met them. Some staff stop in just to check on him and talk and say he’s easy to get along with. He knows how hard they work all day and thank them always. Get on the list for a studio or larger room if you need to move your loved one to AL. The marketing staff, Holly and Sarah are both terrific and knowledgeable. They know me by name when I visit and great with answers to questions or point me to correct person for answers per department. Getting better and better as days go on. Start talking to your loved one TWO years before YOU think they need it as I did with my father. So many miss out on enjoying the last good years of their life by being isolated in a house all alone most of the days. Don’t wait until they need Memory Care, as they may just be happy in Assisted Living. I’m thankful I found Heritage Green.

When I was looking for an assisted living facility, with a good memory care unit, Heritage Green was recommend to me. I am pleased with this recommendation. The staff is courteous, friendly and helpful. My mom is in a spacious, shared room. The facility itself and the rooms are very homey and clean. There are many activities the residents can... participate in. There is good socialization. The food is varied and well balanced. I am happy with this choice and would recommend to others.

I had breakfast with my mom today at Heritage Green... the food was every bit as good as the Denny’s “Grand-Slam” at least I think so. People are so caring. My dad just passed away, and people are super supportive of my mom as she gets used to letting go. I appreciate their TLC!

Thank ypu

What a fun place! I love how they always have something going on for the residents to enjoy. I also love the trust i have for the staff there! Definitely recommend!!!

We couldn't have chose a better facility for our mother! She loves the compassionate staff, and around the clock care. Very clean, and updated facility! It's nice knowing while I am not there, that my mother is getting the care she needs!

Such a beautiful and welcoming facility! The staff are all wonderful and go above and beyond to meet your needs! There is always fun activities going on or something yummy baking in the oven. All around just a great place!

It was time for my parents to have more support and thus the search began for a good fit for an assisted living community. While I doubt that the transition from home to AL is ever easy, the staff at HG worked so hard to help my parents feel welcome and at home very quickly. My father in particular was reticent about moving, but within a month he... was singing the praises of the place. He gets therapy nearly every day so his range of motion has improved, he is walking better and he is happy. My sister and I are kept in the loop with challenges that mom and daddy may be experiencing and we just feel like our beloved parents are in very good hands. If they could make the voice mail system easier to navigate that'd be great, but if that is my biggest complaint, they are doing great!

Overall we are very pleased with the care my mom receives at Heritage Green. The atmosphere is very nice and the food is very good. There are a lot of activities for residents and guests to enjoy and we love the family nights! The staff is super nice and helpful and most of the nurses are very caring and treat the residents with compassion.

I can only say great things about Heritage Green Assisted Living. Dad was on there for memory care while mom was only needing assisted living. They took great care of both of my parents who were there for an extended time. My three siblings and I were extremely pleased!